Hello, my name is Mila Joyce
I have more than 12 years of experience as a laptop repair technician, currently based in Kiev, Ukraine.
For over seven years, I've been proud to be part of the crew at Zeto (zeto.ua), one of the most reliable centers for repairs when it comes to laptops, MacBooks, ultrabooks, and other portable computers that customers bring into our store.
In fact, each and every day sees its fair percentage of in-depth diagnostics, precision microsoldering, component-level repairs, and occasional small miracles, where a seemingly lifeless system springs to life. I frequently undertake board-level repairs, including reballing, GPU and CPU swaps, and cleaning up corroded traces from spilled liquids, and I spend hours working under the microscope, replacing defective resistors, mosfets, and capacitors that just quit working for no apparent reason.
Quite a lot of my time goes into data recovery from damaged SSDs, thermal repasting and repadding gaming laptops so they stop thermal throttling after ten minutes, mysterious intermittent problems that only appear under heavy load, and performing the classic but never-ending hinge and keyboard replacements.
Our workshop is equipped with everything one needs to perform serious repairs: professional hot-air and infrared stations, several stereo microscopes, X-ray for catching the hidden multilayer issues, an ultrasonic cleaner running almost constantly, and a good set of DC power supplies with precise current monitoring.
What keeps me coming back to this work is that it is a puzzle: you get the laptop thats been silent and dead, with almost no information, and it takes you hours (and sometimes days) just to find that one $2 piece thats held everything hostage. Seeing the screen turn on and hearing the fan turn around is still one of the best feelings.
In the real world outside the laboratory, Im a retro gaming enthusiast with a weakness for old Game Boys and ThinkPadsI have too many antique keyboards, if Im being truthful with myself. On weekends when the weather behaves, I head into the Carpathian mountains and unplug from all things electronic.
If you ever want to talk about how most dead MacBooks actually die due to a single cheap mosfet, proper removal of no-clean flux without damaging the PCB, or how to spot a counterfeit battery within seconds, then feel free to greet me.